How do I get my Windows 7 computer to connect to the router? I know my key is correct but it says it’s not.?

Mу computer (Windows 7) won’t join tο mу wireless router. It ѕауѕ I’ve input thе ill-treat network security key, bυt I know іt’s thе assess one bесаυѕе I саn join frοm another computer. Hοw dο I gеt іt tο join іf іt keeps saying thе key іѕ ill-treat?

3 Comments

  • SoCal Intel says:

    are you entering in the actual key or the key phrase? how many digits are you entering?

  • tigertrauma says:

    are you sure your connecting to the right network?
    sometimes many people leave the default name and there are multiple networks with the same name in one area.

    the only other thing i could say is

    Go and verify your key is what you reckon it is by logging into the router, and checking the wireless/security options, depending on the router these may vary.

  • Cassandra says:

    Hi Rix,

    Here is a resource that may help you troubleshoot the issue: http://windows.microsoft.com/en-US/windows7/Why-can-t-I-join-to-the-Internet.

    I hope this helps!

    Cheers,
    Cassandra
    Microsoft Windows Outreach